Register manually Watchdoc ScanCare on a Lexmark device

june 2022

 

Context

Sometimes the automatic installation of Watchdoc ScanCare on a Lexmark device fails. In this case, it is necessary to install manually.

 

Prerequisites

To manually register Watchdoc ScanCare on a Lexmark device, the following conditions must be met:

  • The device is already declared in Watchdoc ScanCare Device Management (see Automatically registering Watchdoc ScanCare to a device).

  • A license has been assigned to the device in the Watchdoc ScanCare setup program.

 

Preliminary

Before manually installing Watchdoc ScanCare, make sure that Use Profiles is set to the No Security setting:

1. Access the Lexmark device's administration web interface (by entering its IP address in a web browser);

2. On the Lexmark device administration page, click the Settings menu entry:

 

3. Go to Other Settings and click Security:



4. On the Security section, click Security Setup:



5. Go to the section Advanced Security Setup, click Acces Controls:




6. Expand the folder Function Access. Go to the drop-down list Use Profiles and make sure the value No Security is selected :

 

7. Validate this setting.

Manually registering Watchdoc ScanCare on a Lexmark device (eSFv3, eSFv4)

  1. Enter the IP address of the Lexmark device into your web browser.

  2. The Lexmark device administration page is displayed.

  3. In the navigation bar, click Settings. Then, go to Other Settings and click Apps.

 

4. in the App. interface, section App. management, click on Set app. :

5. At the bottom of the App. interface, click on Install New App. :



6. In the Install New App. section, click Browse to go to the [...]DoxenseScanCareAddIn folder;

7. In this folder, select the DrivveImage.fls file and click Open:



8. Once the file is displayed in the selection field, click on the Start button:

 

9. When the message indicates that the application is successfully installed, click on the App tab.:



10. Under the App tab, click on Drivve Image:

 

11. On the Configure tab of the Drivve Image interface, for the Server setting, enter the IP address of the Watchdoc ScanCare server

12. Then click on Apply:



è Watchdoc ScanCare registration on the Lexmark device is complete.

 

Manually registering Watchdoc ScanCare on a Lexmark device (eSFv5, eSFv6 AndroiD based)

Support for the Lexmark embedded Solutions Framework v5 & v6 devices started with Watchdoc ScanCare version 7.0.740.

Proceed as follows:

  1. Enter the IP address of the Lexmark device into your web browser.

  2. The Lexmark device administration page is displayed.

  3. Choose the option Apps.

  4. Expand the menu item Installed Apps.

  5. Click Install an app.



  1. in the Installer app. section, click Browse

  2. Select the file …\Doxense\ScanCare\AddIn\DrivveImageAndroid.fls on the Watchdoc ScanCare server.

  3. Click Install.

     

  1. Confirm the installation success message with OK.

  2. Expand the new menu item Drivve Image (or click on the Watchdoc ScanCare app icon).

  3. Click Configure:

  • For Server enter the IP address of the Watchdoc ScanCare server.

  • If the Port differs from the Watchdoc ScanCare Server URL shown in Device Management, enter the port shown in the Watchdoc ScanCare Device Management here.

  • In Parameters you can provide the usual Watchdoc ScanCare parameters to define UI and keyboard language (e.g. ?ln=en or ?kb=en to set UI and keyboard language to English). Please use the ampersand (&) after the first parameter before providing a further parameter (e.g. dev=lexmark&ln=en&kb=en).

Watchdoc ScanCare 7.x: It might be the case that you have to enter the parameter dev=lexmark in Parameters for some models. For Watchdoc ScanCare 8.0 and higher this is no longer necessary.
Usually you do not have to provide values in Parameters. The language parameters should only be entered to enforce a certain behaviour, if with default device and server settings the correct language is not active for the UI or keyboard.

12. Confirm with Apply.

è The Watchdoc ScanCare registration on the Lexmark device is finished.