SNMP
General overview
Watchdoc can retrieve information about the printer or multifunction via SNMP Simple Network Management Protocol (SNMP) is an Internet-standard protocol for collecting and organising information about managed devices on IP networks and for modifying that information to change device behaviour. Devices that typically support SNMP include routers, switches, servers, workstations, printers, modem racks and more. SNMP is widely used in network management for network monitoring. SNMP exposes management data in the form of variables on the managed systems organised in a management information base which describes the system status and configuration.:
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information on consumables: paper, ink, toner, staples etc.;
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information on device status in the administration site: LCD display messages, LED Status, errors and warnings;
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collection of counters: prints, copies, 'scan to disk "or" scan to mail " operations...
Print Device Compatibility
The list of Watchdoc Certified manifacturers is available in the WES section of the documentation web site.
For these manufacturers, a partnership has been established to maximise the compatibility of Watchdoc with their devices.
For the other manufacturers, Watchdoc uses standard SNMP protocol to collect data (common MIB) and analyse the print files (PCL 5/6 and PS).
Within the Watchdoc package, we provide tools for you to validate the Watchdoc application in the customer's environment and check drivers and data stream compatibility.
Security
Doxense recommends customising all SNMP community strings.