Notifications - Configure notifications

Accessing the configuration interface

  1. From the Main menu in the administration interface,

  2. From the Configuration section, click on Advanced configuration:


  1. From the Advanced configurationinterface, click on Notifications:

     

 

→ You will access the Notifications interface comprising two sections: System status and Events:

Configuring Notifications

Configuring Replication section

When servers are organised into Domains (master/slaves configuration), a Global checkbox allows the rights defined for the master server to be replicated on the other servers that depend on it (slaves). This feature saves time and improves consistency during initial configuration.

 

N.B.: if there are configurations specific to the slave servers, ticking this box on the master server will cause the configuration of the slave servers to be replaced by the configuration of the master server.

Configuring E-mails notifications

  1. Send an E-mail: Tick the box to enable sending an E-mail when the following event occurs,

  2. Message: Default message assigned to the event,

  3. Targets: Use this field to enter the value corresponding to the message addressee. If there are a number of addressees, separate them with a semi-colon (;). This field accepts the following valid value;

  4. Validate your configuration by clicking on the Validate button.

 

$USER The owner of the print job, when known, or the technical support entity in charge of the print queue.
$QUEUEADMIN The administrator in charge of the print queue that the notification is configured for.
$QUEUESUPPORT The technical support entity in charge of the print queue that the notification is configured for.
$QUEUEQUOTA The person in charge of the VP and quotas for the print queue that the notification is configured for.
$ADMIN The Watchdoc server administrator.
$SUPPORT The technical support entity in charge of the Watchdoc server.
$QUOTA The person in charge of VP and quotas for this Watchdoc server.
$REPLYTO Return address for this Watchdoc server.

 

When an event occurs and you have configured a notification for it, an e-mail message is sent.

For example, an e-mail corresponding to the "Document waiting ($JOBSPOOLED)" event is sent when a user starts a print job and has to validate it.

 

Modifiying a Notification

From the Main menu in the Watchdoc administration interface,

  1. From the Configuration section, click on Advanced configuration:

  2. From the Advanced configuration interface, click on Notifications:

  3. From the Notification events list, click on the Configure button corresponding to the event to modify.

    → You will access the Notification event configuration, interface comprising four sections. The information found in the Id. Eventand Description sections is non-modifiable system information.

  4. Configure the E-mail.

 

If one of the E-mail or Windows Popup notification services is disabled for all of the system, a message informs you that there is no point in configuring the section before configuring the notification. The notification configuration is where the e-mail addresses of the queue or server managers are set out.

Validating the configuration

  1. Click on the button to Validate the notification configuration.