Supervision Console - Presentation

Principle

The Watchdoc® Supervision Console (WSC) is a tool for controlling all controlled print servers controlled by Watchdoc® from a single interface for easy management, especially in the case of your server fleet is important.

To use the WSC supervision features, you must have activated the Telemetry option in Watchdoc®

Since version 6.0.4770, it has been possible to change the WSC display language from the authentication page:



Since version 6.1, WSC only accepts certified drivers. It is therefore necessary to reinstall existing drivers (see WSC - Creating print drivers). 

Access WSC

  1. To access the Supervision Console, open your browser to the address of your print server and add the port number 5756 (https://server_name:5756 :

     

This login screen proposes two methods to identify yourself:

  • Operator access allows you to connect with your Windows credentials. This is the preferred method.

  • Maintenance access which requires only a password, is reserved for maintenance operations or when you can't login with the first method.

  1. Enter your Login and/or Password and click Sign in.

→ The Main Menu screen is displayed.

 

WSC v6.1 is protected against bruteforce attacksClosed A bruteforce attack consists of testing, one after the other, every possible combination of a password or key for a given identifier in order to connect to the targeted service. This is an old-fashioned method, widely used by hackers. The time it takes depends on the number of possibilities, the speed with which the attacker tests each combination and the defenses he is up against. As this type of attack is relatively straightforward, an organization can have systems in place to protect itself from this type of behavior. The first line of defense is to block accounts after a limited number of failed authentications for the same identifier. The operation of the brute force attack is similar to that of the credential stuffing attack, but is less elaborate. (Source : https://www.cnil.fr/fr/): an incremental timeout is imposed after each unsuccessful authentication attempt.

Modules presentation

The supervision modules available in the Watchdoc® Supervision Console are as follows:


  • Print Servers: gives access to the supervision of all the servers controlled by Watchdoc®;

  • Printing queues: gives access to the supervision of all the print queues controlled by Watchdoc®;

  • Plug and Print operations: gives access to the mass management of the print queues in order to make them controlled by Watchdoc® after;

  • Printer templates: gives access to the association between printer template and driver ;

  • Supplies: gives access to the supervision of the supplies of all the print queues controlled by Watchdoc®;

  • Watchdoc spoolers management: gives access to the print queues supervision and to the pending print jobs on the Watchdoc® spooler supervision;

  • Cards Management: gives access to the cards manangement, which allows the users to authenticate in Watchdoc®;

  • Guests Management: gives access to the Guest directory management, which allows the guests to authenticate in Watchdoc® ;

  • Analytical codes management: gives access to the analytical codes supervision. These codes are used by the Billing codes feature;

  • Advanced configuration: gives access to the second level configuration menu.

Advanced configuration includes the following administration modules:

 

Modify the list appareance

To customize the layout of a WSC list (whatever it is):

  1. from the list interface, go to the right section and hover your mouse cursor over the menu to see all the actions possible;

  2. in the actions list, click on :




  1. on the Table modification interface, click on the headers to activate or disable the column;

  2. If you want not to display a column, click on its header to gray it out;

  3. then click on the button to confirm the displays change.


  1. To create a new list, click on the button:

  2. In the Table modification interface, enter the name of the new view in the field;

  3. slide the columns in the order you want to see them;

  4. then click on the button to confirm the creation.

  5. you will then be able to change the current view by clicking on the corresponding dropdown list and select an other view;

Export the list

  1. To export a list, whatever it is:

  2. in the list, go to the right section in which are displayed the actions ;

  3. click on the Export button;

  4. click on the file export.csv downloaded by the browser or saved it in your workspace: