Watchdoc SkyPrint - Error messages

Configure the log rotation rate for Skyprint logs

By default, Skyprint stores 3 log files in memory. It may be useful to increase this number to allow for better analysis of malfunctions, or to decrease it to avoid the risk of running out of disk space. To change this number:

  1. As an administrator, access the server hosting Skyprint;

  2. edit the file “C:\Program Files\Doxense\SkyPrint\Data\config.json”:

  3. change the value of the Logging > LogLevel > NbFiles key:


     

  4. save the JSON file.

 

Automatic Shutdown of a Monitored Mailbox - Error message: The IMAP server has unexpectedly disconnected - June 2026

Context: In Skyprint, after configuring a monitored mailbox, its status automatically changes from “running” to “stopped.” The following error message appears in the logs: “MailReceiver[...] stopping loop because of exception: The IMAP server has unexpectedly disconnected.”

Cause: This issue is caused by overly strict conditions for stopping the mailbox.

Resolution: Update Watchdoc to version 6.1.1.5654, which contains the fix.

Jobs servers

Status

       
Résolution DNS Fail No such host is known Server unknown Check the Watchdoc server address
Connexion TCP Fail    

The Watchdoc connection failed : Skyprint was unable to establish a connection with the Watchdoc server: Check that the Watchdoc server is operational.

Status: (N/A) Access to 'mailto' URIs has been disabled

Accessing links with this URI scheme has been disabled in link checker.

info Line: 1546 https://www.linkedin.com/company/doxense/

Status: (N/A) Forbidden by robots.txt

The link was not checked due to robots exclusion rules. Check the link manually.

info Line: 1546 https://www.facebook.com/Doxense

Status: (N/A) Forbidden by robots.txt

The link was not checked due to robots exclusion rules. Check the link manually.