Notifications - Configure notification events
Access the configuration interface
- From the Main menu of the administration interface, in the Configuration section, click Advanced Configuration:
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In the Advanced Configuration interface, click on Notifications:
This takes you to the Notifications interface, which has two sections: Status and Events:
Configuring notification events
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In the Events list, click on the Edit
button corresponding to the event to be modified.
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In the Event configuration interface, the information in the Event Id. and Descriptionsections is non-modifiable system information. Some events are triggered by non-modifiable criteria or thresholds:
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Accounting payment problem: when the quota level reaches the critical threshold of 10%;
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Device unreachable: from the first attempt to communicate with the device. It is therefore advisable to use this event only for analysis and diagnostic purposes;
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Service operation error: if the system is unable to execute a scheduled task relating to Watchdoc, is unable to contact the database or if the MS Windows spooler is faulty;
Other events depend on configurable criteria:
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scanned document too large: can be configured in the scan destinations (Max. file size parameter);
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expired document: configurable in the Print Queue Restrictions section.
Specify how the notification is to be sent:-
E-Mail: tick the box if you wish to send the notification via E-Mail:
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Message: default message associated with the event;
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Targets: enter the value corresponding to the message recipient in this field. If there is more than one recipient, separate them with a semicolon (;).
The valid values in this field are :$USER The owner of the print job, when known, or the technical support entity in charge of the print queue. $QUEUEADMIN The administrator in charge of the print queue that the notification is configured for. $QUEUESUPPORT The technical support entity in charge of the print queue that the notification is configured for. $QUEUEQUOTA The person in charge of the VP and quotas for the print queue that the notification is configured for. $ADMIN The Watchdoc server administrator. $SUPPORT The technical support entity in charge of the Watchdoc server. $QUOTA The person in charge of VP and quotas for this Watchdoc server. $REPLYTO Return address for this Watchdoc server.
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When an event for which you have configured a notification occurs, an email is sent.
For example, an email corresponding to the ‘Document waiting ($JOBSPOOLED)’ event is sent when a user has started a print job and needs to validate it.
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Windows Popup - Send a message by Windows notification: tick the box to activate the opening of a Windows window when the event occurs;
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Message: default message associated with the event;
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Targets: enter the value corresponding to the message recipient in this field. If there are several recipients, separate them with a semicolon (;). The valid values in this field are :
$USER The owner of the print job, when known, or the technical support entity in charge of the print queue. $QUEUEADMIN The administrator in charge of the print queue that the notification is configured for. $QUEUESUPPORT The technical support entity in charge of the print queue that the notification is configured for. $QUEUEQUOTA The person in charge of the VP and quotas for the print queue that the notification is configured for. $ADMIN The Watchdoc server administrator. $SUPPORT The technical support entity in charge of the Watchdoc server. $QUOTA The person in charge of VP and quotas for this Watchdoc server. $REPLYTO Return address for this Watchdoc server. -
When an event for which you have configured a notification occurs, a pop-up window is displayed on the user workstation.
For example, a pop-up window corresponding to the event ‘Document waiting ($JOBSPOOLED)’ is sent when a user has launched a print job and needs to validate it.
Validate the configuration
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Click the
button to Validate the notification configuration.