Notifications - Presentation
Principles relating to notifications
The Watchdoc tool can send alert messages to its users or administrators.
These messages, triggered by predefined events, are sent by e-mail.
Configuring notifications therefore requires :
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prior configuration of the service, enabling the associated technical parameters to be specified ;
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configuring the triggering events, the content of the message sent and the recipient(s).
The notification contains a non-configurable default message as well as the Message section configured in the rule that triggers the notification.
Presentation of the Notifications administration interface
Accessing the configuration interface
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From the Main menu in the administration interface,
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From the Configuration section, click on Advanced configuration:
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From the Advanced configurationinterface, click on Notifications:
→ You will access the Notifications interface comprising two sections: System status et Events.
Description of the System Status section
The System Status section displays the mode available in Watchdoc for sending notifications and , shows whether it is 
enabled or 
disabled :
The 
Notification configuration button is used to call up the notification settings interface.
Description of the Events section
The Events section displays a preset list of events (symbolised by the 
pictogram) triggering a notification.
These events are arranged by types:
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events relating to print job,
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events relating to print queues,
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events of other kinds.
Certain events are triggered by non-modifiable criteria or thresholds:
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Accounting payment problem: when the quota level reaches the critical threshold of 10% ;
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Device unreachable: from the first attempt to communicate with the device. It is therefore advisable to use this event for analysis and diagnostic purposes only;
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Service operation error: if the system is unable to execute a scheduled task relating to Watchdoc, is unable to contact the database or if the MS Windows spooler is faulty;
Other events depend on configurable criteria:
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document scanned too large: can be configured in the scan destinations (Max. file size parameter)
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expired document: configurable in the Print Queue Restrictions section.
This list displays the following information:
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A pictogram symbolising the type of event,
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The event name (detailed in a message displayed by a message balloon when the mouse passes over it),
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Enabling or disabling e-mail notifications for the event, monitoring the related parameter,
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a
Modify button for accessing the event configuration tool.