Settings

In the settings tab, depending on the permissions you have, specific tabs are displayed.

Account

In the account tab, you can change the username, email address and password assigned to the account. It is also possible to change the language of the Focalist application.

 

Application Access Key is used to get access to Focalist rest api.

License

The licenses tab contains information about the license expiry date.

 

In order to extend the license you need to:

 

  • If you are using Focalist installed on our server, send an email with a request for extension to the address focalist@doxense.zendesk.com, and after approval by support, the license will be automatically renewed.

 

  • If you are a onesite client send an email with partner id to the address focalist@doxense.zendesk.com, after receiving the return email with the license, enter it in the upload a license tab.

Users

In the Users tab  you can set whether the user should be active or not.  In this tab you can assign user specific roles - users will have access to selected units in the app, depending on the role.

 

Note: If your account is blocked due to an unsuccessful login attempt, the Administrator needs to activate the account in this tab.

Profiles

You can add new account types in this tab, as well as change permissions for  the one that already exists. Different permissions determine how many things from the application they can see and edit.

 

Note: SERVICEMAN on login has by default another panel called "Engineer Panel", which allows him to see only information about attached requests to him.

Appearance

In the appearance tab, you have the option to change the logo visible in the upper left corner, and the email address that will be visible as the sender of outgoing messages from the system. You can also change the new user  default language.

Supplies model numbers

In this tab, you can add for each exchangeable type of resource, its part number and the supplier(Toner manufacturer) from which the resource is bought.

System options

Focalist default options that can be disable if needed.

Launch an automatic network search after the agent's first connection

Start scanning on successful first agent connections. With this option disabled you have to scan manually from agent look, or wait till the first scheduler starts scanning.

It can be useful when you are installing an agent in a location from which you will be moving devices soon and don't want to add them.

 

Keep location on device IP change

This is a feature to keep location for devices on IP change. If this option is disable, then  for example if DHCP changes the IP address of the printer you will have to add again location for that printer.

 

On device detection deactivate this device in other companies

If you move a device from company A to company B, by default the device would be deactivated in company A. With this you can safely add devices to the B company. Without this option enabled you will have 2 active devices in two different companies. From which, one printer will constantly generate errors. So you will have to personally deactivate that printer.

Notification

In the notifications tab, you can change the settings for sent notifications.

It is possible to set whether notifications should be sent, to whom and in what frequency.

Order configuration

Default configuration for orders, that can be customized for each company. They are exactly the same as one in Company > Order configuration.

Couriers

This tab shows couriers that can be added when ordering. Information about couriers is also visible in the tab Supply > Waiting orders and also in tab Device > Orders.

Supplies manufactures

During adding new supplies in Supplies model numbers, you can choose ‘Toner manufacturer’ from the list. They are added in this tab. This is a friendly way to write down a list of resource vendors for your business. Thanks to this, in the lack of a given resource, you quickly know who to contact to obtain more.

Currencies

Focalist is an international solution supporting the management of a fleet of printers. Therefore, in addition to the possibility of choosing the language, we also allow you to add your own currency, which will be displayed in the application and reports.