Welcome to the
Watchdoc
documentation!

What's new in Watchdoc documentation?

• Watchdoc :

  • update of the documentation about local database storage

  • WEScan reorganising and updating documentation

• WES

  • Hewlett-Packard: troubleshooting article for the error message "Failed to send USB data"

  • Hewlett-Packard: troubleshooting article for the error message Unable to communicate with SOAP services

  • Konica-Minolta: update of the WES profile configuration and WES installation procedures to activate the devices accounting

  • Toshiba : troubleshooting article for the error message "The remote SOAP service failed..."

• WSC: article about the Guests database configuration with details of the default PUK code configuration

• Watchdoc

  • statistics: update of the article about statistical interpretation.

  • update of the encryption activation procedure

  • correction of the Entra ID directory configuration

  • Addition of recommendations on PUK code authentication

  • Addition of recommendations for using port 5744

  • Addition of a step in the web profile presentation, enabling the profile URL to be communicated to users

• WPC

  • for Windows : update of the print queue configuration with "remote" and "tcpip" tags

  • for Chrome: add of information about the Chrome Extension configuration to avoid the error message "Bad credentials".

• Watchdoc:

  • add of information about the PUK code configuration in an LDAP directory

• WPC:

  • add of information about the WPC for Windows installation prerequisites

  • update to the article on location configuration: ability to configure a role in the default queue

  • default queue configuration procedure added

• WEScan : add of a troubleshooting article about the error message NoScanProfile

• WES Toshiba: addition of a troubleshooting article / installation requirements relating to the configuration of confidentiality (user data hidden/displayed in the Watchdoc print history)

• Watchdoc: addition of information on configuring payment via PayBox from the web profile

• WPC: addition of information on the accounting method for direct printing

• WSC:

  • update of the article about update with the updater

  • addition of an article on user auditing for cards maintenance

  • update of the article about the queues management

• WEScan: added a troubleshooting article for ordering pages in a scan

• WES Sharp: added a troubleshooting article about the ‘unable to reach the auth server’ error message'.

• Watchdoc: updated article on configuring a queue, section Sending spool files

• WES Ricoh: troubleshooting article on ghost print jobs in the queue

• WPC for Windows: added information on the maximum duration of spool retention

• Watchdoc SkyPrint: troubleshooting article on connection failure due to lack of email address

• Watchdoc :

  • added a command-line update procedure with a specific folder for backup files

  • added a procedure for restoring a previous version

• Canon WES: update of the troubleshooting article about the ASP response bufferint limit recommendation

• Watchdoc:

  • correction of Entra ID directory registration in Watchdoc documentation.

  • modification of documentation relating to the generation of a .pdf file of statistics / devices counter export

  • release notes history available online

  • add of the ICMP protocole in the Network ports matrix

• WES :

  • update of the brands compatible with the spool transformation feature list

  • Xerox WES; update of the compatibilities list

  • Ricoh WES; update of the WES manual installation procedure

  • Samsung WES: installation and initial configuration documentation available online.

• WSC: add of a troubleshooting article about the update impossible due to a not-secured package.

• Watchdoc: add of a procedure to create a PostgreSQL database

• WES Oki: installation and initial configuration documentation available online.

• Support: Connect usage procedure

• User help: changing the home page

• WPC for Windows: update of the Supported Tags in the configuration

• WES Konica Minolta WES: update of the compatibilities list

• Canon WES: Troubleshooting article on the problem of displaying the ‘My prints’ button on the device screen

• Watchdoc:

  • procedure for managing Watchdoc security profiles.

  • procedure for unenroll a card.

  • procedure for modifying the format of cards in the WES profile

  • information about the possibility of replicating the configuration of notifications relating to certificates.

• WSC:

  • troubleshooting article about the inability to install a Ricoh and Epson driver using PackageDriverExtractor.

  • article about the printing queues supervision.

• WES: addition of information relating to the activation of WES traces (for Java^® WES) when the WES profile is installed on the queue.

• WES Toshiba: installation and initial configuration documentation available online.

• Watchdoc: add of an installation prerequisite for IPP printing on Mac^®.

• Watchdoc and WPC for Windows: update of the documentation on the "My account" page and "My profile" tab relating to the integration of the identicone

• Xerox WES: add of articles in the Troubleshooting section.

• Epson WES: installation and initial configuration documentation available online.

• Watchdoc: update of the troubleshooting page

• WES Brother: installation and configuration procedure available online.

• Watchdoc: split of the certificate management procedure: Generate a certificate and Import a signed certificate and addition of the configuration of notifications relating to certificates.

• Watchdoc: updated Notifications configuration, with the option of replicating notifications on servers within a domain

• WSC: update of the documentation relating to the update of a domain with the addition of a verification action.

• WES: troubleshooting article related on "Error while starting a newformat breakdown: Invalid object name 'dbo.formatbreakdown' message

• WES: add prerequisites specific to each WES at the start of the installation procedure

• Kyocera WES: updated compatibility list (WES v2 /vs/ WES v3)

• WES Lexmark: update of the list of compatibilities list (WES v2 /vs/ WES v3)

• WES Sharp: update of the Meta directory configuration for authentication in Gallery mode (‘Remember the domain...’ box)

• WPC for Windows: addition of a troubleshooting article relating to a teleworking location detection problem.

• Watchdoc: add of the procedure Manage Watchdoc certificates

• Watchdoc: add of the procedure Manage admin rights for a group of queues

• WPC for Windows: update of the administration documentation (Spool retention parameter).

• WES: update of the documentation on authentication modes (Gallery mode compatible with Sharp WES).

• WES Canon: add of a troubleshooting article (about the configuration size when downloading the WES configuration file).

• WES Ricoh: installation and configuration procedure available online.

• WES Xerox: add of of an exception relating to the activation of EMF on Xerox universal queues.

• Watchdoc

  • system configuration documentation updated to enable replication of password encryption, now enabled by default.

• WSC

  • update of the presentation of the ‘Server supervision’ interface (addition of a column displaying the location)

  • update of the domain update procedure (failure and warning message if the name of the update package contains a space, as well as if the certificate is invalid)

  • updating the domain update procedure: the update propagation and application stages are launched from the same interface.

• WPC for Windows: updated user documentation: added the ability to reprint and delete a job from the list of print jobs.

• WES 

  • all WES: add of a troubleshooting article for the error message ‘Invalid object name“dbo.formatbreakdown”.

  • Hewlett Packard: update of the configuration of the lock section of the WES profile, enabling the WES self-certification interface to be displayed

  • Konica Minolta: updated configuration documentation about the WebDAV browser

  • Lexmark: installation and configuration procedure available online

  • Ricoh: update of the compatibilities list

  • Sharp: update of the authentication configuration document to add Gallery mode.

  • Toshiba: changes to the procedure for updating quotas.

• Watchdoc
  • add of an information about interserver database replication ("Global" box).
  • add of an information about the modification of effective rights for logged-in users and the ‘You are not authorised to access this section’ alert message.

• WSC

  • update of the Add Drivers procedure (v6.1): obligation to use DriverPackageExtractor and prerequisites for installation from a workspace other than the server.

  • information on the centralised configuration of WSC, now activated from Watchdoc.

• WES Brother: update of the Brother compatibilities list.

• WES Canon: online installation documentation (and pdf version)

• WPC for Windows - update to add the Disable ICMP parameter and add of an information about the drops in server performance due to ICMP requests.

• WPC for Windows :
  • update of the usage documentation: high-availability
  • update of the configuration documentation about the USB devices support.
  • add of a troubleshooting article (access to logs files).
• WSC : update of the domain update : note about the package validity check.
• Add of a download link to the script nedessary to the Watchdocstats base SQL maintenance plan .

• creation or an article about the Guests database management in WSC

• add of an information about unchangeable thresholds of certain Events in the Notifications presentation article

• update of the Hewlett Packard WES compatibilities list

• update of the WPC for Windows documentation with information about the Guest auhentication

• add of a WEScan Sharp troubleshootin note (loss of connection when scanning lasts longer than 30 seconds)

• update of the ScanProfilesCustomizer documentation

• update of the Watchdoc v6.1.x update documentation about the cutomized WEScan profiles

• add of a WEScan to Slack procedure article

• update of the Video tutorials page (statistics, high availability and updates within a domain)

• WES Hewlett Packard : install and configure the WES (with pdf version)

• update of the article on rights: addition of the View user's identities right to manage access to PUK codes

• add of an article about activating debugging (debug mode)

• Lexmark WES: add of a troubleshooting note about the firmware error 900.70

• Konica Minolta WES: correction of the WES profile configuration article

• update of the WES features matrix (MS Excel)  

• update of the documentation about the domain update via WSC

• add of an article about scan constraints when using ScanProfiles Customizer

• WES KM documentation on line

• add of a technical prerequisite about the "on-demand printing" of the WEScan profiles

• add of an information about notifications relating to interserver printing

• article about the add of a IPP printer on Mac^® worstations.

• add of the 6.0.0.4898 et 6.1.0.4898 versions

• add of an article about the tool ScanProfiles Customizer

• update of the documentation about the Driver Package Extractor.

• add of a troubleshooting article for the WES Konica Minolta (relay server authentication : (-1))

• update of an artilce about the SNMPv3

• update of the documentation about the WESInstallClient

• update of the registration of the Watchdoc App in MS Entra.

• adding of an information about the update of WSC in command line (quiet mode).

• adding of an article about the management of homonyms (Directory admin).

• Canon WES - adding of an article in the prior configuration (USB card reader) in WES installation.

• addition of the 'Conversion' action to the spool transformation configuration procedure. This function allows users to bypass the printing policy and impose their own printing criteria.

• information about the WPC for Windows high-availability mode

• addition of an article relating to the WPC for Windows customization procedure

• enhanced interface security (mechanism against brute force attacks and enclosure)

• addition of an article relating to the centralisation of parameters in a domain (propagation of parameters defined on the master server to the other servers).

• changes to the procedure for adding drivers to WSC

• addition of an article relating to centralisation of updates for all servers in a domain (propagation of master server updates to other servers) via WSC

• addition of Sharp WES installation procedure (html)

• new version Watchdoc and WSC v6.0.0.4884

• Watchdoc and WSC: compatibility with TLS v. 1.3 protocol

• WPC for Windows: update of the user's documentation

• WPC for Android: update of the user documentation andprerequisites

• WPC for Chrome : update of the user documentation.

• Release note Watchdoc and WSC v6.0.0.4856 and WPC for Windows v7.0.4344

• Addition of information relating to the Lifetime of the Restriction section in the print queue configuration.

• Cache information added to the interserver printing configuration. This setting allows users to authenticate to the WES to unblock their pending jobs even if the interserver database fails.

• Kyocera WES - Addition of a paragraph to the troubleshooting page, Kyocera WES section.

• Addition of a note on the application of the RGPD to the consultation and export of balance sheets.

• Addition of an "exclude a physical file" section in the WPC Watchdoc Print Client for Windows configuration.

• Update of an the WPC for Windows user documentation.

• Addition of the information about the fact that authentication is now required before you can use WDIS.

• WD Online version 6.0.4843

• Addition of a Watchdoc usage section (How do I print/scan?)

• WES HP: compatibility list updated

• Update of the filter application procedure

• WSC: create and manage security profiles

• WSC: addition of WHQL signature information when adding a driver

• WSC : addition of information relating to security against brute-force attacks

• NTLM V1 deactivation procedure

• Canon WES: troubleshooting article about authentication on ir IR-ADV.